When people talk about change, the next thing they talk about is resistance to change. They use words like “roadblock”, and classify people as “blockers”. They analyse resistance on stakeholder maps, and work out strategies for “overcoming resistance”. None of… Read More ›
The process of business change
Stages in implementing change, methodologies, methods, frameworks, checklists and things to think about during a change program.
“the other sort of change programme” Traditional change programs are consultative Traditionally we have a “communication and engagement” element to every change programme. The vocabulary we use is that of involvement and consultation. This is the “consultative” approach to change…. Read More ›
As it becomes harder to get new business, professional services companies need to engage all of their technical consultants in the sales process. Some technical people take readily to the idea. Others raise logical and considered objections. Here are some… Read More ›